Privacy Notice

The Best Connection is an Employment Business, which places temporary workers and temporary employees on temporary assignments across a range of different clients. 

In order to place you as a temporary worker or temporary employee on an assignment we need to collect and hold your personal data. The Best Connection understands that protecting the confidentiality and integrity of your Personal Data is a critical responsibility and we take it very seriously at all times.

This Privacy Statement sets out how we collect and handle your personal data, in a way that adheres to the principles of processing persona data, set out in the General Data Protection Regulations (2018).

Collecting your Personal Data

The majority of the Personal Data we collect from you is during direct interactions with you such as our registration process. This will require you to complete an application form at one of our branches, to provide us with your necessary Personal Data. 

We may also obtain Personal Data from external sources such as:

  • National Job boards e.g. Reed/Indeed 
  • Cookies

When you interact with our website, we may automatically collect data about your browsing actions and patterns.

  • Social media sites


The Personal Data we may collect includes:

  • Name
  • Address
  • Contact telephone
  • Email address
  • Biometric Data
  • Date of birth
  • Medical Information and History 
  • National Insurance Number
  • Bank Details 
  • Eligibility to work information
  • Employment history
  • Professional qualifications and licences
  • Criminal record 
  • Job Preferences
  • Marketing Preferences
  • Appearance


The Best Connection is able to collect your personal data on the legal basis is that it is required for the purposes of pursuing a legitimate interest. This legitimate interest being finding you suitable assignments in line with the contract in place between us.

Your health information is collected in order to assess what assignments you may be suitable for. If Biometric Data is gathered this is used to provide a secure method of checking attendance and comply with legal obligations concerning health and safety and working time.

We will only use your Personal Data when the law allows us. 

The Best Connection may also reply on consent as the legal basis to process your Personal Data, this may be to offer you more work in the future if you have stopped working for us.  In this circumstance, you are able to withdraw your consent to this processing of your Personal Data at any time. 

If you wish to withdraw your consent at any time, please contact us on

Processing your Personal Data

Your Personal Data is stored locally on our secure database and is only accessible by employees of The Best Connection. Employees will use this data to find you suitable work and then to process your timesheets, payroll, and to invoice Clients.

Your Personal Data will be passed onto our Clients initially in order to find you work and then to enable you to continue working. It may also be passed onto to other third parties such as accountants, employment intermediaries, auditors, IT systems and other professional advisors. 

We may also have to disclose your Personal Data to authorities or professionals for legal reasons or in the case of a dispute. We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality. 

We will not transfer your Personal Data outside the European Economic Area (EEA).

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

Holding your Personal Data

Your Personal Data will be retained for as long as is necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting or reporting requirements. 

To determine the appropriate retention period for Personal Data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

Your Rights 

You have the following rights concerning your Personal Data: 

Subject Access Request 
You have the right to request access to your data at any time. If you request access to your personal data this will be provided to you within one month. 

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances

Rights to object to processing 
Where we are relying on a legitimate interest and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms you have the right to do so.  

Right to Rectification
You have the right to request the rectification of any data you believe we hold for you which is incorrect. Following receipt of such request, we will rectify any errors found as soon as is reasonably possible.  

Right to Erasure
You can request that we remove your personal data at any time. Following receipt of an erasure request, we will remove your data within one month.  

Right to request restriction of processing
This enables you to ask us to suspend the processing of your personal data in the following scenarios: (a) if you want us to establish the data's accuracy; 
(b) where our use of the data is unlawful but you do not want us to erase it; 
(c) where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or 
(d) you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it

If you wish to exercise any of these rights, please contact us on


The Best Connection Group Limited is the data controller, and is based at Unit 1, Topaz, Topaz Way, Bromsgrove B1 0GD. 
If you have any questions, or issued about this privacy statement, or how and why we process personal data, please contact us at:

Data Protection Officer
Unit 1 Topaz
Topaz Way
B61 0GD
Tel: 0120 504 3130

You also have the right to lodge a complaint with the Information Commissioner's Office (“ICO”) (the UK data protection regulator).  For further information on your rights and how to complain to the ICO, please refer to the ICO website.